Internship opportunity at Computer Centre Tanzania Ltd march 2021
Service Desk Intern
DESCRIPTION: - SERVICE DESK INTERN
PROFILE:
The Service Desk (SD) Intern will be a member of a team providing a customer sensitive and responsive support, fault resolution and advice service, which ensures the maximum availability, performance and utilization of information systems by the directorates customers / clients.
The SD Intern will be responsible for ensuring a systematic, disciplined and analytical approach to problem solving and ensuring agreed ajiraprocedures and standards are met whilst maintaining Customer Satisfaction.
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CLICK HERE FOR MORE JOB VACANCIES IN TANZANIA
The Service Desk (SD) Intern will be a member of a team providing a customer sensitive and responsive support, fault resolution and advice service, which ensures the maximum availability, performance and utilization of information systems by the directorates customers / clients.
The SD Intern will be responsible for ensuring a systematic, disciplined and analytical approach to problem solving and ensuring agreed ajiraprocedures and standards are met whilst maintaining Customer Satisfaction.
💥💥💥💥💥💥💥💥💥
CLICK HERE FOR MORE JOB VACANCIES IN TANZANIA
SKILLS/QUALIFICATIONS:
Bachelor’s Degree or Advanced Diploma in Business Administration, Information Technology or equivalent work experience preferredExperience in operations management/monitoring role.Understanding of service desk and service delivery.Proven interpersonal skills particularly in the area of client management, strong communication and resource planning abilities.Ability to adapt and learn the relevance and potential impact of emerging technology improvements.Strong work plan and self-development skills, Team interactions & Soft SkillsExcellent Communications skills written/verbal and excellent Logical & analytical skillsBasic understanding of computing systems, networking issues/systems administration.Must have a GPA of 3.5 or aboveITIL certification or work experience on any ITIL based service desk tool will be an added advantage.
How to apply:
Please send your CV’s to hr.admin@cctz.co.tz
Subject: “Application for Servicedesk Internship Position”.
Email Content: Brief Cover letter.
Deadline: 10th March 2021.
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