BUSINESS ANALYST AT JHPIEGO

Job Details:

Full-time

Industry:

Non-profit Organization Management, Financial Services, Hospital & Health Care

Business Analyst

Jhpiego

Dodoma, Dodoma, Tanzania

Job Description

Overview

Jhpiego seeks a Business Analyst to provide technical assistance and programmatic support for an upcoming CDC opportunity entitled “Strengthening the Government of Tanzania's Capacity to Develop, Implement and Use Digital Health to Achieve HIV/TB Epidemic Control through Interoperable Information Systems, Governance, Quality Improvement and Workforce Support under PEPFAR.” The project aims to build affordable, effective client level and aggregate HIS, the digital infrastructure to exchange data among diverse health related HIS, and a data and technology competent workforce using a technical assistance model. These HIS and data use activities will ensure that health services are digitally linked to community, facility, laboratory, reporting, surveillance, commodity/supply chain, mortality and other health related systems with a goal to maximize efforts to achieve and sustain epidemic control. The successful applicant will be expected to partner with the GoT to plan, design or adapt, develop, implement, evaluate and use secure, standards based interoperable HIS for client care and program improvement.

The Business Analyst will provide technical assistance and programmatic support, at national, provincial, and district levels. The project will operate over a five-year period. The position will operate under the leadership of the Principal Investigator/Project Director, and will ensure the technical and methodological soundness of project activities. In collaboration with project team and partners, the position will support the design and implementation of project strategies based on scientific evidence.

This position is contingent upon award fro m CDC.  Tanzanian nationals are strongly encouraged to apply. 

Responsibilities

 Provide technical assistance to the strategic direction and definition of appropriate project activities in close collaboration with the Principal Investigator/Project Director and technical teams 

 Ensure interventions supported by strategic technical assistance are evidence- and best-practice-based and aligned with project, MOH, CDC, and PEPFAR goals and technical priorities 

 Conduct user research, draft user stories , and meet with product owners to validate and enhance them 

 Collaborate with Visual/UI designer and add/update stories based on user response. 

 Create wireframes for the user stories and review them with users and gather feedback 

 Document workflows and processes based on requirements 

 Document requirements and provide final technical review and validation of requirements 

 Document successes, lessons learned and challenges in implementation as well as reports of project activities and results, and other reporting requirements as requested 

 Coordinate, facilitate, and lead meetings to determine needs of customers, as well as determine the impact of system changes or changes to program implementation. 

 Work with stakeholders and the project team to prioritize collected requirements 

 Provide capacity building support through training and demonstrations as required 

 Oversee requirements tracking process, assign requirements to the appropriate service provider, and communicate status to customers 

 Support the collection and reporting of requirements related metrics 

 Verify completion of requirements with customer and service providers, ensuring expectations are appropriately met 

 Ensure user stories include validation criteria which reasonably covers all areas necessary for complete testing of the new functionality 

 Provide additional support and guidance to clients during the implementation phase to include development of training resources 

 Proactively contribute to the quality of the product by seeking and proposing new or alternate approaches to address the requirements 

 Research, review, and analyze the effectiveness and efficiency of existing requirements gathering processes and develop strategies for enhancing or further leveraging these processes 

 Maintain excellent relationships with CDC and in-country stakeholders 

Required Qualifications

 B achelor’s Degree in public health, health information systems, laboratory science, computer science, or other related technical discipline 

 At least 3 years ’ experience in implementing and/or providing technical assistance to donor-funded projects and in the design and implementation of overseas health projects; preferably for HIS or Digital Health-related projects, and in Tanzania 

 5+ years of relevant applications/systems requirements and modeling experience 

 3+ years of experience on the technical aspects of applications development projects through the full system development life cycle 

 Experience in modern requirement gathering techniques, including creation of user stories, epics, and themes 

 Experience with agile, iterative cycles (sprints) 

 Proficient in Microsoft Office (Word, Excel, PowerPoint, etc.), Microsoft Project and SharePoint 

 Proficient in Dev/Ops tools especially JIRA 

 Experience implementing and/or providing technical assistance in f acilitating HIS skills transfer and capacity building of the MOH and local institutions/stakeholders; experience developing and maintaining HIS systems, including the scale-up of an electronic health record (EHR) system to all provinces in its full deployment package; continued maintenance of the MOH’s national data warehouse (NDW), systems interoperability, and health information exchange (HIE); and advancing the production and timely utilization of information in response to national HIV/TB priorities 

 Demonstrated experience training government and provincial-level healthcare workers on HIS support and systems development, deployment, and maintenance 

 Demonstrated experience providing capacity building assistance 

 Skilled in at least two or more of the following technical areas: health information systems, data management and analytics, software development, health workforce development, and HIS governance 

 Demonstrated in-depth understanding of the Tanzanian healthcare system, particularly the public health system, experience living and working in Tanzania preferred 

 Familiarity with CDC/PEPFAR’s administrative, management and reporting procedures and systems desired 

 Excellent diplomacy skills and a proven ability to establish and maintain interpersonal and professional relationships with CDC , host-country counterparts and representatives from other key stakeholders such as NGOs, CSOs, and the private sector 

 Expertise in research to practice—identifying and adapting best practices to specific project contexts 

 Excellent verbal, written interpersonal and presentation skills in E nglish and Swahili 

 Proficiency in Microsoft Office 

 Ability to travel nationally to project sites 30% of time 

Preferred Qualifications

 Experience in Human Centered Design approach for developing digital and health information systems services 

 Excellent communication skills 

 Ability to work in a team environment and have sound judgment. 

 Attention to detail, quick learner, have a positive attitude, ability to multi-task, self-motivated and able to work in a fast-paced environment 

 Knowledge of methodology and subject matter related concepts, practices, standards and procedures with a general knowledge of other related business disciplines 

 Able to work closely with all project stakeholders such as business users, project managers, and business analysts while delivering solutions 

 Works with limited supervision.

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